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Frequently Asked Questions
Protect
Access hours, staffed seven days a week: Monday, Tuesday, Wednesday and Friday 8:00am to 6:00pm, Thursday 8:00am to 7:00pm, and Saturday and Sunday 10:00am to 4:00pm. Someone is on site every hour we are open. CCTV monitors the site 24 hours a day. Looking ahead: extended access through an automated gate is coming in 2027.
Store Hub Protect covers your goods while they are stored with us, at the level shown against your unit size. It is included in the price — there is nothing extra to buy. Cover runs up to £12,000 on our largest units.
No deposit. Nothing to pay up front beyond your first month. Nothing is taken today. We register your card now, and your first payment is taken on your move-in day. After that you'll be billed on the same date each month.